Emobomo – Refund Policy
STANDARD REFUND TERMS
This Policy is provided in the English language. To the extent any translation is
provided to you, it is provided for convenience purposes only, and in the event of any
conflict between the English and translated version, the English version will control
and prevail.
Refund Policy for Advance (Partial) Payments
Emobomo only collects advance payment of 50% of total value for any service
that are rendered on https://www.emobomo.com after booking domain, hosting
& showing the basic design to customers and such advances are non-
refundable.
Exception for Advance (Partial) Payments
The 50% deposit of advance paid is only refundable, if we have not booked the
domain, hosted & put the basic design, within 72 hours of order being placed for
silver, gold & customized plans.
Refund Policy for Second (Full) Payment
Emobmo only collects rest (balance) 50% of the second payment post successful
completion of work and such payments are non-refundable.
Digital Marketing (SEO) Services Refund Policy
You can cancel Digital Marketing (SEO) Services at any time and we will not bill
you for future months except 1 upcoming month. However, you will not be
refunded the cost of the 1 (one) upcoming month, present or past months since
the service has already been planned/ prepared or performed. If you cancel SEO
Services and request a refund within 48 hours of initially purchasing or
renewing, you can receive a full refund for that month of service. After 48 hours,
however, you are responsible for paying for that month, but will not be billed for
future month.
Mode of Refund
Refunds on Emobomo are based on the mode of payment used to place the
order initially. Below are the refund modes initiated by us for various payment
options
Credit Card/ Debit Card/ Internet Banking
If Credit card, Debit card or Internet banking was used as the mode of payment
while placing the order, the amount paid will be refunded/ will be credited back
to the respective credit/debit card/internet banking account provided at the time
of placing the order. We initiate refund within a maximum of 5 working days.
However, it may take up to 7-10 working days for the respective banks to
process the refund and reflect in your credit/debit card statement or internet
banking account. Please get in touch with your bank directly in case of any
delays after the confirmation of refund by Emobomo.
Refund Duration
Any request raised for refund will be reviewed. If considered by Emobomo, The refund will be issued within 7 working days.